Returns and Refunds

You can return items within 30 days of delivery.
Contact us first at info@printitsupply.com or 929-740-7400 with your order number. We'll approve the return and tell you what to do. Returns sent without approval can't be accepted.
Items must be unused and in their original sealed packaging. We can't take back opened ink or toner, opened reams, or custom printed or cut-to-size orders unless they're defective.
Sale items can't be returned.
You pay return shipping. If we sent the wrong item, or it arrived damaged or defective, we cover it.
Send approved returns to: Print It Supply, Returns Dept., 48 Spencer St, Brooklyn, NY 11205.
Damaged or wrong items: tell us as soon as possible and include photos.
Refunds go back to your original payment method within 10 business days after we receive and check the return. Your bank may take a few more days to post it. Shipping charges aren't refunded unless the mistake was ours.
Exchanges: return the item, then place a new order for the one you want.

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