Print It Supply - Return & Refund Policy
1. Return Eligibility:
- We accept returns within 30 days of purchase. All returns must be processed within 20 business days upon receiving the returned item.
- Customers are responsible for covering return shipping costs. Proof of return shipment must be provided upon contacting our Customer Service Team.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at: Info@PrintitSupply.com. Please note that returns will need to be sent to the following address: Returns Dep. 48 Spencer St. Brooklyn NY 11205
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
2. Shipping Refunds:
- In cases of minor product issues, if you choose to retain the item, we may agree to refund the shipping costs. This will be subject to review and approval by our Customer Service - Returns Department.
3. Return Conditions:
- Items with damaged or torn product packaging (e.g., paper wrapping the assembler) are ineligible for returns. This does not apply to damaged pallets, which remain eligible for return.
4. Customer Feedback & Satisfaction:
- At Print It Supply, we value customer feedback and take it seriously. Every review or concern will be addressed with the utmost care to ensure a resolution that meets the best interests of both parties.
For any queries or to initiate a return, please contact our Customer Service Team for assistance, via: info@printitsupply.com